Lead Sleeve
Lead Sleeve

Privacy Policy

Last updated: 18 May 2026

1. Who we are

Lead Sleeve ("we", "us", "our") manufactures and sells sublimation-ready dog leash sleeves and related pet blanks. This policy explains how we handle personal data collected through leadsleeve.com (the "Site") and our order process.

For any privacy enquiry, contact us via the contact page.

2. What we collect

  • Account & order data: name, email, billing and shipping address, phone number, order history.
  • Payment data: processed by our payment provider (Stripe). We do not store full card details.
  • Communications: messages you send via chat, email or contact forms.
  • Technical data: IP address, browser type, device info, pages viewed, referring URL.
  • Cookies & analytics: see Section 6.

3. How we use it

  • To process and fulfil orders, including shipping and returns.
  • To provide customer support and respond to enquiries.
  • To send order updates and, with consent, marketing emails.
  • To improve the Site, prevent fraud and meet legal obligations.

4. Legal bases (UK/EU)

We rely on: performance of a contract (to fulfil your order), legitimate interests (to run and secure our business), consent (for marketing and non-essential cookies), and legal obligation (tax, accounting, fraud prevention).

5. Sharing

We share data only with processors who help us run the business, including:

  • Stripe (payments)
  • Shipping carriers (Royal Mail and other couriers)
  • Email and hosting providers
  • Tax authorities and law enforcement where legally required

We do not sell personal data.

6. Cookies

We use essential cookies to run the Site (cart, login, checkout) and analytics cookies to understand traffic. You can control non-essential cookies through your browser settings.

7. Retention

We keep order and tax records for up to 7 years to meet legal obligations. Marketing data is kept until you unsubscribe.

8. Your rights

Subject to local law, you have the right to access, correct, delete or export your data, to object to processing, and to withdraw consent. UK/EU users may complain to the ICO or their local supervisory authority.

9. International transfers

Some of our processors are based outside the UK/EU. Where this happens, we rely on appropriate safeguards such as the UK IDTA or EU Standard Contractual Clauses.

10. Changes

We may update this policy from time to time. Material changes will be notified on this page with a new "last updated" date.